Mail Boxes Inc
“I have used Goldi-Locksmith Poole on a number of occasions and would have no hesitation in recommending their services. Philip is truly an expert in his field with knowledge of this subject above and beyond anything I have experienced from any other locksmith.
He is also prepared to go out of his way to help, as I know of a problem I had one Saturday evening when I broke my key in the shutter to my shop. And finally he also came to the rescue with useful advice when I broke off the ignition key in my car late one evening in Italy.
In every case Philip has gone well above and beyond my expectations in terms of the service he has offered and has charged realistically for the work he has done.”
Mrs Curtis, Dorset
“I am writing this letter by way of passing on and sharing with everyone my sincere thanks for your speedy and professional help with two very different but equally frustrating “lock” situations. Firstly, my upvc front door had been getting increasingly temperamental to open – to the point where I thought the only solution was to replace the lock. I invited you to quote for a new five lever lock and its fitting.
In fact, when you arrived you spent a little time familiarising yourself with the operation of the lock and then simply showed me the process I needed to open it “first time, every time”. Its not a simple process, but it does work every time. So instead of agreeing with my broken lock diagnosis and booking “a nice little earner” for yourself, you put the customer first and simply demonstrated just how you have built your reputation as a professional with integrity: priceless.
The other “lock” problem was a fireproof box, which had somehow become locked shut. After your “one minute” statement at BNI, that you could open any lock, I sought your help. The alternative was for our charity to have to buy a new box, when there was nothing wrong with the old one; we were just unable to get into it. After a prompt visit that same morning you worked your magic within a few seconds and left us with a good new box, saving the charity the cost of replacing it.
Your service is prompt and knowledgeable; you are unfailingly courteous and helpful; and you are undoubtedly a professional with integrity. You are a very special emergency service and I am delighted that I can personally recommend you and your work without a moment’s hesitation to anyone both personally and professionally – and that includes the Chief Constable.”
Mrs Downton, Sailsbury
“I would like to take this opportunity to thank you so much for taking the time to travel to Salisbury to open a cabinet. It had been locked for several months and the keys had completely vanished. We had approached a number of locksmiths but they were not at all interested in our plight.
Therefore I was extremely pleased that you were prepared to travel the distance in our hour of need. I was not only impressed by your professional and friendly attitude, but the ease in which you solved the problem. You really are a night in shining armour!
I will not hesitate in recommending your services to all my family and friends.”
Body In Motion Sports Clinic
“I had a problem with two locks in my practice, which were not functioning properly and causing problems. Philip from Goldi-Locks was able to identify the problem very quickly and fix it in one visit.
He was punctual, polite, friendly and extremely efficient. Philip was also happy to explain what the problem was and the steps he took to fix it.
His service was excellent and I will be using Goldi-Locks again in the future. I am happy to highly recommend him to anyone requiring locksmiths and security.”
Mr Richardson, Poole
“I wanted to replace the lock on my front door as I thought it was not a lock which satisfied the requirements of insurance companies.
Upon arrival Philip told me that the lock was more than adequate and is in keeping with insurance requirements..
I would like to thank Philip for his honesty and promptness in contacting me after receiving my referral.
I will have no hesitation in referring clients, friends and relatives to Philip as it is refreshing to use a tradesman who upon whom you can rely to be honest and professional.”
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